Back to Ideas, information and innovation: find out more
No. | Measure | Indicative good performance | Rationale |
1 | % Concern decision making timescale of 3 days met. | 80% | Visibility of initial responsiveness. Genuine reasons for some to take longer means % is less than 100. |
2 | % Enquiries completed within 60 days. | 75% | Visibility of completion performance, recognising some enquiries take longer. |
3 | % Safeguarding plans reviewed within timescale of 183 days. | 100% | For assurance that required actions are completed in good practice timescales |
4 | % Enquiries completed where outcomes were sought. | 80% | For assurance that people are being asked what outcomes they want, where-ever possible. Sometimes not possible for genuine reasons, means % is less than 100. |
5 | % Where outcomes expressed, they are fully or partially achieved. | 80% | For assurance that safeguarding processes aim to respond to the outcomes determined by people. As individuals choose their outcomes, there are a small percentage that may not be appropriate to meet e.g. a worker being sacked without evidence. |
6 | % Enquiries completed where the individual is asked if they felt safer. | 70% | To determine if people feel safer as a result of the safeguarding intervention, recognising that while this is the ambition, it is not achievable 100% of the time. |
7 | % Where asked if they felt safer, they responded they felt safer or there was no difference. | 95% | As above, recognising there will be a small percentage where the individual chooses to continue to live with risk. |
8 | % Staff completed training appropriate to safeguarding role. | 100% | To be a measure of mandatory training. |
9 | % Provider CQC ratings Outstanding or Good. | 100% | Provider CQC ratings in the area give an indication of overall quality and risk of safeguarding in provider-related situations. |
10 | Number of providers in Large-Scale Enquiry. | - | This measure is more for information and a commentary will provide context. |
11 | Number of Safeguarding Adult Review referrals received. | - | This measure is more for information and a commentary will provide context. |
12 | Number Safeguarding Adult Reviews under way. | - | This measure is more for information and a commentary will provide context. |
13 | Longest wait and average wait in key teams, e.g. mental health social work team, community older people’s team, adult disability team, occupational therapy team. | - | This is both a risk and a safeguarding management indicator. Commentary will explain actions to manage waiting list, prioritisation etc. |